This Privacy Policy explains how personal information is collected, used, and protected when you use this website, contact Eva Nagy, or book massage sessions.

This website is operated by Eva Nagy, a sole trader providing massage therapy services in Surrey, including mobile massage sessions in Oxshott, Cobham, Esher, and surrounding areas, as well as private practice appointments in Cheam.

 

1. Contact Details

Business name: Eva Nagy

Contact email: eva.massages@icloud.com

Location: SM2 6EJ · Surrey · United Kingdom

If you have any questions about this Privacy Policy or how your information is handled, you can contact me using the details above.

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2. Information Collected

Depending on how you interact with the website or services, the following information may be collected:

 

Contact Information

• Name

• Email address

• Phone number

• Address or postcode

• Information provided through enquiry forms, WhatsApp, email, or text message

 

Appointment Information

• Session preferences

• Availability and booking information

• Communication regarding appointments

 

Health and Consultation Information

As part of providing massage therapy safely and appropriately, health-related information may be collected where relevant, including:

• Medical conditions

• Injuries

• Areas of pain, tightness, or tension

• Contraindications

• Consultation forms and treatment notes

This information is treated as confidential and handled with appropriate care.

 

Website Usage Information

This website may collect limited technical information automatically through cookies and standard Wix analytics tools, including:

• Device type

• Browser type

• General location data

• Pages visited

• Time spent on the website

No advertising or retargeting cookies are currently used.

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3. How Information Is Used

Personal information may be used for the following purposes:

• Responding to enquiries

• Arranging and managing appointments

• Providing massage therapy services safely

• Maintaining treatment records where required

• Communicating about appointments or changes

• Managing payments and invoices

• Improving website functionality and performance

• Meeting legal or professional obligations

Information is only used where there is a legitimate reason to do so.

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4. Legal Basis for Processing

Under UK GDPR, personal information is processed on one or more of the following legal bases:

• Consent

• Legitimate interests

• Contractual necessity

• Legal obligations

• Provision of health-related services

Health-related information is only collected where relevant to providing massage therapy safely and appropriately.

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5. How Information Is Stored

Reasonable steps are taken to protect personal information from loss, misuse, unauthorised access, or disclosure.

Information may be stored securely through:

• Wix website systems

• Email

• Password-protected devices

• Secure digital notes

• Paper consultation forms where applicable

Only information necessary for the operation of the business and provision of services is retained.

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6. Sharing Information

Personal information is not sold or shared for marketing purposes.

Information may occasionally be shared where necessary with:

• Payment providers

• Professional advisers or accountants

• Legal or regulatory authorities where required by law

All reasonable steps are taken to ensure any third parties handle information appropriately.

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7. Payments

Payments for massage therapy services are accepted by bank transfer, cash, or contactless payment via PayPal point-of-sale.

No card details are stored by Eva Nagy. Contactless payments are processed through PayPal. PayPal's privacy practices can be found at: https://www.paypal.com/uk/legalhub/privacy-full

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8. Cookies

This website uses cookies and similar technologies to:

• Ensure the website functions correctly

• Understand how visitors use the website

• Improve website performance and user experience

Only essential and standard analytics cookies are currently used.

A cookie consent banner is provided where required.

You can manage or disable cookies through your browser settings.

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9. Data Retention

Personal information is retained only for as long as reasonably necessary for:

• Providing services

• Maintaining appropriate business records

• Legal, insurance, or professional requirements

Health-related consultation notes may be retained for a reasonable professional period where appropriate.

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10. Your Rights

Under UK GDPR, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of information where appropriate

• Object to certain uses of information

• Request restriction of processing

• Withdraw consent where consent is relied upon

Requests can be made by contacting:

eva.massages@icloud.com

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11. Children and Young Persons

Massage services may occasionally be provided to individuals under 18 with appropriate parental or guardian consent.

Information relating to minors is handled with additional care and confidentiality.

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12. External Services

This website is hosted through Wix.

Wix may process technical data necessary for website hosting, security, analytics, and functionality.

More information about Wix's privacy practices can be found at:
https://www.wix.com/about/privacy

 

13. Changes to This Policy

This Privacy Policy may occasionally be updated to reflect changes in services, legal requirements, or website functionality.

The latest version will always appear on this page.

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14. Complaints

If you believe your information has been handled improperly, you have the right to contact the UK Information Commissioner’s Office (ICO).

Website:
https://ico.org.uk

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Last updated: May 2026